2.2.6 Quality Assurance and Refund Policy
Updated
by
Andrea Squatrito
Quality Assurance and Refund Policy
Data Boutique is committed to delivering high-quality datasets that meet rigorous standards for accuracy, completeness, and relevance. To ensure this, we perform quality assurance (QA) controls on all datasets available for purchase. However, as web data extraction can present complex challenges, occasional errors may still occur. Here’s how we handle QA and refunds.
Quality Assurance Process
Each dataset on Data Boutique undergoes a series of quality checks before being made available for purchase. These controls cover:
- Data Schema: Ensures that the dataset adheres to the specified schema, with all required fields correctly structured and labeled.
- Field Content: Verifies that the content within each field is complete and relevant to the schema definition, with accurate and consistent data entries.
- Completeness of Extraction: Checks that the dataset provides comprehensive data according to the specified geography and website scope.
If any of these QA controls fail, the dataset will not be listed for sale, ensuring only reliable data reaches our users.
Reporting Errors
Despite our rigorous QA, the complexity of web data extraction means that some issues may occasionally go undetected. If you purchase a dataset and find errors within the data—such as missing content, incorrect schema structure, or geographic discrepancies—you can report the issue to Data Boutique.
Refund Policy
If an issue is confirmed by our team, Data Boutique will provide a full refund for the affected order. Our team will review the dataset against the reported concerns, validating whether the data meets the standards defined for schema, geography, and website coverage. Once verified, we will process the refund to ensure that you are only paying for data that meets our quality standards.
In Summary
- Quality Assurance Controls: Data Boutique performs checks on schema, field content, and extraction completeness.
- Error Reporting: Users can report errors if the dataset does not match schema, geography, or website specifications.
- Refunds: If an error is confirmed, Data Boutique will issue a refund for the order.
Data Boutique’s QA and refund policy ensures that you can purchase with confidence, knowing that quality is our priority and that any discrepancies will be addressed fairly and transparently.